General Information (7)

• System Requirements for Design Manager Cloud
• Compatible Business Checks, Envelopes and Deposit Tickets
• Sign Up for Live Webinars Covering Specific Topics
• Find accountants, bookkeepers, and trainers who know Design Manager
• End User License Agreement

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Errors (5)

• Error 20079 Lead Error Twain Source Manager not found
• Error 5 Invalid Procedure Call
• Error 94 Invalid use of NULL
• Error Message Listing (3 thru 746 and 31001 thru 31037)
• Runtime Error 9 - Subscript out of range

Login or Cloud Connection Related (9)

• Logging into Design Manager for the First Time
• Installing and configuring Citrix Workspace App for Design Manager on MacOS, Create Desktop Icon
• Bandwidth and Speed of Design Manager Cloud
• Accessing Design Manager Cloud from an Android phone/device
• How long does the system wait until an idle or disconnected session is terminated?

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Cloud login and Connectivity Errors (7)

• Error - Citrix HDX engine problem has occurred
• Citrix installing error message appears when logging into the website
• Message - The network connection to your application was interrupted
• Message - password in use or there is already another copy of DM running
• How to execute a traceroute

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Mac/Apple User Specific (19)

• Foreign Characters appearing when typing (Mac users)
• How to disable AppNap on Mac OS
• How to execute a traceroute on a Mac?
• How to pull up the keyboard on an iPhone or iPad
• Accessing Design Manager Cloud from an iPhone or iPad

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Windows User Specific (10)

• Set up Desktop Icon for Design Manager Cloud and Other Cloud Apps on Windows 10 PC
• Set up Desktop Icon for Design Manager Cloud and Other Cloud Apps on Windows 8
• Set up Desktop Icon for Design Manager Cloud and Other Cloud Apps on a Windows 7 or Vista
• When logging into the Cloud you see a desktop that isn't yours
• Citrix Receiver: DPI Settings

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Printing (11)

• How the default printer is determined when printing a report.
• How to print black and white in Design Manager
• Troubleshooting Printer issues
• Printing goes directly to the printer without displaying a preview window
• Best printers to purchase for use with Design Manager Cloud Services

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Miscellaneous (5)

• Issues receiving emails from Design Manager or Skybox Innovations
• Finding files and folders when exporting
• Trouble shooting non-delivery reports or problems sending an email from Design Manager Cloud
• Unable to browse to local drives when loading a picture/file into DMCloud
• How to Manage Design Manager Passwords

General (10)

• Design Manager Tips and Tricks webinar
• Arranging Items on a Proposal or Invoice DM and DM Pro
• How to Search for Specs, Items, and Accounting Transactions Webinar
• Export Grids and Glossaries to Excel or CSV
• How to export contacts from QuickBooks to Excel

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Getting Started (15)

• New User Webinar
• Setup Company Settings webinar
• Add your company logo to your documents
• Creating Opening Balances when Switching from Another System
• Setting Security Settings for Desktop and Cloud Users

See all 15 articles

Project Management (28)

• The relationship between Items and Components in Design Manager
• How to Copy and Paste Items from a Project (ProCloud)
• Choosing Design Fee, Markup, or both
• Creating items with a Markup, Discount, or Fee Type or adding a Design Fee
• Add a markup to your item cost

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Time Billing (8)

• Creating single Time Items, Joining Time Entries and other Time Invoice Styles and Choices
• Time Billing Webinar
• Export your Apple Calendar for use with the Design Manager Time Import function
• Export your Google Calendar for use with the Design Manager Time Import function
• Export your Outlook Calendar for use with the Design Manager Time Import function

See all 8 articles

Purchase and Work Orders (5)

• Project Management 2: Purchase Orders Webinar
• Make a cost request Purchase Order to Vendors
• Purchase Orders are not closing automatically
• How to add Sales Tax onto a Purchase Order
• Project Management Course 3: Work Orders

Accounting - General (37)

• Design Manager is an Accrual Based Accounting System
• Accounting Basics
• Setting Up Sales Tax Codes Webinar
• Sales Categories and Component Types Explained
• Accountants Webinar

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Accounting - Accounts Receivable (Client Invoices & Cash Receipts) (18)

• Client Deposits and Retainers webinar
• Accounting Course 2: Client Invoices and Billing Reports webinar
• Accounting Course 4: Receiving Payments webinar
• Advanced Accounting Course 3: Refunding or Crediting Your Client webinar
• Invoicing -- but the pricing is not coming out correctly

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Accounting - Accounts Payable (Vendor Deposits, Invoice, Expenses, Checking & Credit Cards) (20)

• Setting up and using Credit Cards webinar
• Accounting Course 3: Vendor Deposits Webinar
• Accounting Course 5: Vendor Invoices webinar
• Accounting Course 7: Reimbursables and Operating Expenses Webinar
• Paying an expense with petty cash (setting up a petty cash account)

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General (26)

• Design Manager ProCloud Demo
• Import Vendor contacts and Inventory Stock Items Tutorial (ProCloud)
• Design Manager Pro Tutorials
• How to Configure a User's account
• Design Manager Pro Showroom Add-On Webinar (Pro users only)

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Project Management (31)

• Using Item Groups Tutorial (ProCloud)
• Creating a Catalog Item Tutorial (ProCloud)
• Adding an Inventory or Catalog Item into a Project Tutorial (ProCloud)
• Transfer an Item from a Project to Stock Inventory or another Project
• Proposal and Invoice Document Format Styles

See all 31 articles

Accounting (36)

• Setting Up Credit Card Processing in Pro
• Entering a Vendor Deposit Tutorial (ProCloud)
• Creating a New Invoice / Bill to Send to your Client Tutorial (Pro users only)
• Entering a Client Refund/Credit
• How to use the Returns/Credits system to Credit a Client for an Item Invoiced

See all 36 articles

Time Billing (1)

• Entering Billable Time Tutorial (ProCloud)

Inventory (14)

• Inventory Webinar
• Creating an Inventory Item Tutorial (Pro users only)
• Numeric inventory stock numbers between 1 and 9999999 cannot be entered
• Creating Inventory Purchase Orders Tutorial (Pro users only)
• How to enter and order components to create one single Inventory Stock Item

See all 14 articles

Data Collection System (2)

• Data Collection Add-On in Pro Cloud
• Receive error -214....stock item not found in glossary...when running a POS sale through

Scanners and Other 3rd Party Devices (10)

• Installation Instructions for Unitech HT580 and Motorola/Symbol CS-1504 bar code scanners
• Zebra Printer Installation GC420d
• Programming POS Scanners and Resetting to Factory Defaults
• CS1504 Consumer Scanner patch
• A few things to know about the Motorola CS1504 Consumer Memory Scanner

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Mobile App - Pro Cloud Only (7)

• Hardware Requirements
• Design Manager iPhone App - Gallery Tutorial
• Design Manager iPhone App - Track Time Tutorial
• Design Manager iPhone App - Capture Items Tutorial
• Design Manager iPhone App - Add New Contacts Tutorial

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Product Clipper - Pro Cloud Only (5)

• Installing the Design Manager Product Clipper
• Design Manager Product Clipper Overview Video
• Using the Product Clipper
• Switching Design Manager Instances on Product Clipper
• Troubleshooting DM Product Clipper

Whiteboard - Pro Cloud Only (7)

• Whiteboard Basics
• Using the New Card option on the Whiteboard
• Whiteboard Tutorial
• Whiteboard - New Cards Tutorial
• Whiteboard - How to Create Project Items, Inventory Items, and Catalog Items Tutorial

See all 7 articles

Online Payments (13)

• How to Review Client Portal Transactions
• Stripe Configuration and Settings in Design Manager
• Credit Card Processing with TSYS Webinar
• TSYS/Cayan Online Payment Settings for Pro Cloud
• TSYS Support

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New Releases (1)

• Preview Proposal or Invoice as .pdf in Browser

General (5)

• Design Manager Demo video (DMCloud version)
• Design Manager Tutorials
• DM Q & A Webinar (DMCloud)
• Add a Company Logo to Documents, Logo sizes, and where the logo prints webinar
• List of all Reports in DM2011 and Brief Descriptions

Project Management (15)

• How to Copy and Paste Items from a Project (DM Standard)
• Create Purchase orders tutorial
• Create Work Orders tutorial
• How to Use Budgets in Design Manager webinar
• Entering a Project Tutorial (DMCloud)

See all 15 articles

Accounting (28)

• How to Setup and use General Ledger Accounts and Sales Categories webinar
• Enter New Accounts tutorial
• Entering Sales Tax Codes tutorial
• Applying a Retainer in DM2011 [TUTORIAL]
• Receive Deposits, Retainers, and Payments tutorial

See all 28 articles

Manuals (6)

• Links to all Manuals
• ProCloud Help/Manual
• Pro7 R2 Addendum
• Pro7 Manual
• Pro7 R3 Addendum

See all 6 articles

Videos, Tutorials and Webinars on You Tube (4)

• Design Manager on YouTube
• Recorded Weekly Webinars on YouTube
• ProCloud Quick Start Playlist on YouTube
• DMCloud Quick Start Playlist on YouTube

General (1)

• Getting Started with ClientConnect (DM & Pro Cloud - rev 530 and earlier ONLY)

DMCloud ClientConnect (3)

• ClientConnect Overview tutorial - Standard/DMCloud version
• Getting Started with ClientConnect for DMCloud tutorial
• How to Setup a Client as a ClientConnect/Website User for DMCloud

DMCloud (7)

• DM Cloud v138 Release Notes 9.27.17
• DM Cloud v131 Release Notes 6.16.16
• DM Cloud Release Notes 3.6.15
• DM Cloud Release Notes 2.10.15
• DM Cloud Release Notes 11.25.13

See all 7 articles

ProCloud (21)

• Pro Cloud v535 - New Features Released 6/15/20
• Pro Cloud v534 Release Notes - 2/18/20
• Pro Cloud v533 - New Features Released 12/15/19
• Pro Cloud - Product Clipper v1.3 (released June 2019)
• Pro Cloud v530 Release Notes - 3/4/2019

See all 21 articles

Product News and Updates/New Features (3)

• New Time Billing Features - Time Import - released June 2016
• News, updates and release notes for all DM Products
• Pro Cloud Rev530 New Features Webinar

QuickQuote (2)

• QuickQuote Tutorial
• Quoting Window Treatments with QuickQuote Webinar

Paychex (1)

• Payroll Processing with recommended company: Paychex