Issues receiving emails from Design Manager or Skybox Innovations

Modified on Mon, Jun 5, 2017 at 2:32 PM

Not receiving emails from Design Manager/Skybox Innovations?  Try unblocking these domains.


Design Manager/Skybox Innovations sends important cloud updates, billing, and account information via email.  If you are having trouble receiving these emails from Design Manager/Skybox Innovations about your account, please try unblocking these domains:


designmanager.com

skyboxinnovations.com

east.smtp.exch031.serverdata.net

west.smtp.exch031.serverdata.net

mcsv.net

mcdlv.net

rsgsv.net


If you use Microsoft Outlook as your email application, you can right click on any email, then click Junk, Junk Options and the below window will come up:



Click on the Safe Senders tab and then click the Add button and start adding the above domain names to your Safe Senders list. Once you have entered all of the above domain names, Click Ok to save.


You should now be able to receive any correspondence from Design Manager/Skybox Innovations about your account!