Articles for legacy programs and versions

Files will not save or image files will not display in the file dialog or cannot be loaded (Mac Only)
On a Macintosh computer the folders on the hard drive that are accessed by Design Manager Online are treated as shared network folders since DM must load or...
Mon, Aug 7, 2017 at 12:18 PM
Printing does not go to the selected printer (Pro6 and SE6)
Design Manager Pro 6.0, SE6, and earlier versions were designed for Windows XP or earlier Windows systems. These systems use the first 20 characters of the...
Mon, Aug 7, 2017 at 12:21 PM
SSL Error 61 - did not choose to trust Entrust security
When logging into DM Online you receive an SSL 61 error: you did not choose to trust Entrust security…   Make sure that you are going to the proper log in...
Mon, Aug 7, 2017 at 12:24 PM
Toolbar issue or user wants to return to default toolbar configuration. (Pro6 and SE6)
Each user can customize the toolbar at the top of the main Design Manager window. These changes are stored in a file ending in .cfg that resides in the Desi...
Mon, Aug 7, 2017 at 12:27 PM
Posting/saving record or transaction - software exits without warning or a system error (Dr. Watson / GPF / Fatal Exception / DM Must Close) occurs. (Pro 6)
This problem is usually due to a corrupted index in the database file and can usually be fixed by running the Repair Database Utility. It can also be caused...
Mon, Aug 7, 2017 at 12:30 PM
Creating a scheduled task to run the LiveBackUp program
Design Manager LiveBackUp normally runs as system tray application. Under some server installations it may be desirable to control exactly when the backups ...
Mon, Aug 7, 2017 at 1:44 PM
Error 3131 Syntax Error in From Clause (Pro 5)
The Design Manager Pro 5.0 software must be mapped to a Drive letter and not to a UNC path (example, Pro 5 should be mapped as T:/DMPRO50 and not //server/d...
Mon, Aug 7, 2017 at 1:59 PM
Error 30012 invalid enum value or error 380 invalid property value occurs when printing (Pro6 and SE6)
These errors have the following know solutions: If using Pro 6.0, make sure that the user is running revision 210 or higher—run a live update. If modified...
Mon, Aug 7, 2017 at 2:19 PM
Error 3050 could not lock file or error 3052 share lock count exceed increase the maxlocksperfile registry entry (Pro6 and SE6)
Error "3050 Could Not Lock File" When You Connect to a Jet Database, Error 3052 when performing a large database function on a Novell Server or ...
Mon, Aug 7, 2017 at 2:30 PM
Error 429 ActiveX component can't create object or return reference to this object (Pro 5)
This error occurs when the Design Manager directory has been moved or certain installed components have been removed that Design Manager requires to funct...
Mon, Aug 7, 2017 at 2:32 PM