Articles for legacy programs and versions

Error Uninstalling the Pro 6.0 Client Setup from Add/Remove Programs
When an installation becomes damaged and new components need to be loaded from the original .msi file and the file is not available an error will occur stat...
Mon, Jun 12, 2017 at 4:06 PM
Installing on a Terminal Server - Design Manager Professional 6.0
Windows Terminal Services are recommended if you have the need for remote workstations, need more than 8 workstations, or have a network with poor performan...
Fri, Apr 28, 2017 at 2:58 PM
Installing Pro 6.0 on Windows Vista states that the Operating System is not adequate for running Design Manager
The standalone setup on some older versions of the Design Manager Pro 6.0 CD will not install under Windows Vista.  To install the program using this older ...
Mon, Jun 12, 2017 at 4:06 PM
Error 2004 or Out of Memory Error launching software or running a report
This error is due to a limitation of the Crystal Reports 4.5 print engine.  Since Crystal Reports 4.5 and Pro 5.0 were written before computers had the capa...
Fri, Apr 28, 2017 at 3:19 PM
Receive Windows error that DM stopped and working and must be closed, while attempting to print documents.
This error is usually caused by DEP (Data Execution Prevention).  Typically you can follow the suggestions to fix in this using the following article. B...
Thu, Apr 20, 2017 at 5:00 PM
Runtime error 5: Invaild Procedure when doing a Live Update in Design Manager on Windows Vista
After selecting to do a Live Update in Design Manager, you are prompted to close the program then do a Back-up in the system, after doing the back-up the Er...
Thu, Mar 15, 2018 at 12:17 PM
When running Design Manager on a peer-to-peer network with all Windows Vista machines the host will lock out the other computers when running the software
This appears to be a problem with the new SMB2 protocol developed for Windows Vista.  This problem actually will occur when sharing any file (not just a da...
Wed, Jan 3, 2018 at 5:18 PM
Performance issues and getting many 3218, 3164 or other record locking errors using Windows Terminal Server
Design Manager Pro 7.0 uses the Microsoft Jet Database Engine version 4.0.  Jet is a very reliable database engine that supports up to 64 users with a much ...
Tue, Aug 1, 2017 at 1:38 PM
Run-time error '-2147417843 (8001010d)': An outgoing call cannot be made...
Run-time error '-2147417843 (8001010d)': An outgoing call cannot be made since the application is dispatching an input-synchronous call This e...
Thu, Aug 3, 2017 at 11:54 AM
When launching the application a box says looking for application and the progress bar stops.
This is caused by an inability to look up the SSL certificate information or to resolve names over the internet. Make sure that the browser (i.e. Internet ...
Fri, Aug 4, 2017 at 11:55 AM