Articles for legacy programs and versions

Cloud Design Manager won't open on an "Old" Mac Computer
In some instances, the Citrix Receiver for Mac may not be compatible with an older Mac Operating System loaded onto the computer. We have been able to remed...
Mon, Jun 12, 2017 at 3:57 PM
Mac Citrix Receiver cannot write connection file
Symptoms MAC users cannot launch applications and receive the following error message(s): “Error in connection file ‘/Users/UserName/Library/Preferences/...
Thu, Apr 27, 2017 at 4:53 PM
No Value Could be found for (ClientHostedApps) or (AllowHotKey)
No Value could be found for (ClientHostedApps) or (AllowHotKey) that satisfies all lockdown requirements.  The lockdown requirements in force may be conflic...
Thu, Apr 27, 2017 at 4:54 PM
Runtime Error 5 when printing from a Mac Computer using Citrix 11.4
When printing from the online program, the most common reason for getting a Run Time Error 5 is due to an invalid paper tray. Typically logging completely...
Mon, Jun 12, 2017 at 4:00 PM
Clearing out the database - Starting over with a fresh copy of Design Manager
Design Manager 2000 In order to clear out the Design Manager database and start with new empty database, you will need to delete the old database and th...
Mon, Jun 12, 2017 at 4:00 PM
Import Design Manager Pro 6.0 Addresses into Outlook
In Outlook 2003, choose File, Import and Export… Choose “Import from another program or file” and click Next. Choose “Microsoft Access” and click Next In...
Mon, Jun 12, 2017 at 4:01 PM
Inputting Open Balances coming from Pro 5 to Pro 6
Getting Started Take your list of clients with open receivables from Pro5.0 and enter a new project into Pro6.0 for each client on the list.  It may be a...
Mon, Jun 12, 2017 at 4:01 PM
Installing Design Manager Pro 5.0 on a Terminal Server
To move from a regular server to a terminal server, copy the entire Pro 5.0 directory and all subdirectories to the new server, do not install from the CD...
Mon, Jun 12, 2017 at 4:02 PM
Processing Client Returns and Refunds (PRO6 version users ONLY )
Issue a refund check, refund on credit card, or credit on account to your client. The Steps below are for the Pro 6 version of DM; see below for the many o...
Mon, Jun 12, 2017 at 4:05 PM
Setting up a new workstation to use Design Manager Professional 6.0
Note: If the client was already installed and the installation is damaged it may have to be uninstalled before following the directions below.  Check the ad...
Mon, Jun 12, 2017 at 4:05 PM