Installing and configuring Citrix Workspace App for Design Manager on Windows 10 and 11

Modified on Wed, 11 Jan 2023 at 11:38 AM

Installing and configuring Citrix Workspace App for Design Manager


(for other Windows & Mac OS installation help, see the article here)


Beginning August 2018, Citrix Workspace app will be replacing Citrix Receiver.

This article will guide you through the process of installing and configuring Citrix for Design Manager on a Windows PC.

Please have your Design Manager username and password handy.  This can typically be found in the Welcome to Design Manager email, or the username and password previously created on the https://my.designmanager.com user management portal.



Go to the Citrix Downloads Webpage and download the Citrix Workspace app




Browse to your Downloads and double-click to run the installer for CitrixWorkspaceApp.exe




Click start, and then accept the License Agreement





Leave the default options and click Install




Click Add Account




Type login.designmanager.com for the server address:








DM Pro v530+ accounts will automatically receive an icon on the desktop and start menu.


Next, look for the icon on your Desktop.  Double-click to start the launch process.


You will receive a Citrix pop-up that DM is starting:



Then receive the DM Splash logo.



You will then be logged into Design Manager Cloud!








The below steps are optional to force a desktop icon, which may be required for DM Standard cloud or customized version of DM.



Look for the minimized blue "bullseye" icon, typically running next to the system clock.



Expand the minimized icons (if needed) and then Right-Click and choose Advanced Preferences



Click Shortcuts and Reconnect



Click the box to Show Applications on Desktop and hit OK