When trying to log into DM online recieve error message "cannot find section "SSPI" -- error 11" or "smart card"

This error is caused by a bad line in a string of the code.

To fix if SSPI is in the error:

1. Open a text editor.

2. Browse to File-> Open > Users/myName/Library/Preferences/Citrix ICA Client/Modules

3. Open the Modules file and edit the following line by removing "SSPI" from the line below:

“VirtualDriver=Thinwire3.0, ClientDrive, ClientAudio, ClientPrinter, Clipboard, ClientManagement, ClientComm, ZL_FONT, ZLC, TWI, ICACTL, SmartCard, SSPI”

4. Save the file. 

To fix if SmartCard is in the error:

1. Open a text editor.

2. Browse to File-> Open > Users/myName/Library/Preferences/Citrix ICA Client/Modules

3. Open the Modules file and edit the following line by removing " SmartCard" from the line below:

“VirtualDriver=Thinwire3.0, ClientDrive, ClientAudio, ClientPrinter, Clipboard, ClientManagement, ClientComm, ZL_FONT, ZLC, TWI, ICACTL, SmartCard, SSPI”

4. Save the file. 

Third-party online article that shares the above help:

http://support.citrix.com/article/CTX122289